Shipping and delivery methods | Perle di Sale * hyper-pure salt tablets from ITALY
Perle di Sale, the single-dose salt tablets from the hyper-pured salt pans in Volterra, able to flavor any food in boiling water with the perfect amount of daily recommmended salt intake

Shipping and delivery methods

General information

Perle di Sale only accepts orders for delivery on Italian territory.

Perle di Sale confirms the acceptance of taking charge of the order by sending an automatic summary e-mail to the e-mail address indicated by the Customer in the same order.
Perle di Sale prepares the goods contained in the order and entrusts them to the Courier with the original packaging of the manufacturer or with cardboard boxes suitably closed with Perle di Sale tape or with laminated envelopes sealed with the logo of the couriers used.
Deliveries are made on working days, from Monday to Friday, not holidays (hereinafter "Working Day (s)"). By Hours we mean the hours included in Working Days.
If you have chosen to pick up at one of the Perle di Sale stores, you will be notified by e-mail when the order will be ready for collection, which can take place in the ordinary opening hours of the chosen sales point.
Perle di Sale uses couriers.

Delivery costs are charged to the Customer.

In the presence of the courier, we invite you to check that:
- the number of packages delivered corresponds to what is indicated on the waybill (delivered by the Courier);
- the packaging is not visibly damaged, tampered with, wet, light or otherwise altered in the sealing materials (custom-made adhesive tape, neck adhesive, etc.);
- the dimensions and information on the product packaging presumably correspond to those of the item actually purchased.
Any external damage or mismatch in the number of packages must be immediately reported to the Courier in writing on the delivery note and also reported to Perle di Sale within 8 days.
In the event that it is not possible to verify the integrity of the product at the time of delivery, we invite you to sign "subject to verification" on the delivery receipt.
Once the Courier's transport document has been signed, the Customer can no longer make any objection to the quantity and quality of the goods received.

If you have chosen to pick up at one of the Perle di Sale sales points, it will be possible to check the number and integrity of the packages directly at the collection point of sale.

Timing of assignment to the courier

The timing of entrustment to the courier varies depending on the method of payment chosen, the time of execution of the order and the availability of the product.
Orders acquired by 16.00 on Business Days are entrusted to the Courier on the same day.
In case of home delivery, Perle di Sale confirms the assignment of the order to the Courier by sending an e-mail to the addresses indicated by the Customer in the same order.
If you have chosen to pick up at one of the Perle di Sale stores, you will be notified with an email when the order is ready for collection, which can take place in the ordinary shop opening times.

Delivery times, types and costs

With Perle di Sale you can choose how to receive or collect your orders, in the way that is most comfortable for you.

Delivery times and types
Standard delivery
It is a delivery made on Business Days from 08.30 to 18.00.
This type provides for delivery on the street front for all products.
In the case of standard delivery made by the Courier, the first delivery is made without notice. In the absence of the Customer, the Courier leaves a notice of passage (slip inside the mailbox or sticker on the bell) and retries the delivery on the next Business Day. In case of further absence the Customer is contacted directly by the Courier for the third attempt. If even this delivery attempt is not successful, the Customer will be contacted by the Perle di Sale staff to define a further delivery. If even the fourth attempt were to fail, the product returns to the Perle di Sale warehouses with consequent cancellation of the order and subsequent reimbursement according to the chosen payment method.

Delivery by appointment
It is a delivery made by the Courier by appointment.
The Customer is contacted by the Courier to arrange the delivery date of the order and the preferred time slot: morning from 8:30 am to 1:00 pm or afternoon from 2:00 pm to 6:00 pm.
This type provides for delivery on the street front for all products.
Delivery time
The Customer will be contacted by the Courier within the times indicated in the table below and the product will be delivered within the next 3 Business Days, unless otherwise agreed with the Customer.

Pickup in store
Delivery to one of the Perle di Sale stores.
This shipping method can only be chosen for products for which the indication "free collection in store" is indicated.
There is no delivery cost.
Generally delivery to the chosen store takes place within 24/48 hours. Once received the specific communication (via email and sms) that confirms the availability of the order for collection, it will be possible to go to the store chosen in the ordinary opening hours.
You can choose to pay online or directly at the collection shop.